Shipping & Delivery
At Ellia we care about our customers and our goal is for you to receive your online order as fast as possible.
Please be aware that our warehouse is located in Melbourne.
Shipping costs
We calculate your shipping rates at a standard national delivery rate based on the RRP (recommended retail price) of the item using the following rates:
ACT, NSW, SA, VIC:
Metro areas: 1-3 business days
Rural areas: 3-10 business days
We calculate your shipping rates at a standard national delivery rate based on the RRP (recommended retail price) of the item using the following rates:
| Total Order Price | Freight Charge |
|---|---|
| All Orders | $15.00 |
ACT, NSW, SA, VIC:
Metro areas: 1-3 business days
Rural areas: 3-10 business days
NT, TAS, QLD, WA:
Brisbane and Perth metro: 4-5 business days
All other areas: 6-10 business days
Please note:
- The above time frames are indicative only.
- All orders are dispatched from our warehouse located in Melbourne via Australia Post or courier.
- In peak times (eg. promotional periods, Christmas, Easter, public holidays) there may be a delay in goods being delivered.
- We do not deliver outside of Australia at this time.
- Please note we cannot deliver large goods to PO Boxes. Contact us prior to ordering to discuss options.
- On delivery you may be required to sign a proof of delivery document. If you are not available to take delivery, your order will be taken to a local depot or post office and a calling card containing the relevant contact details will be left at the delivery address.
- We seek to ensure dispatch of your order within 48 hours of your order being processed. However, in some cases it may take longer.